Teaching ethical and positive teamwork that wins.
Francis Hung
Corporate Master Trainer
What Francis does
Business Advisory
Is your sales model compatible with your target market and market segments? Are frontline personnel capable of communicating your services in a way that your target market will understand?
Corporate Training
Motivational Speaking
Regions of specialization
USA
Germany
Belgium
Netherlands
China
Thailand
Malaysia
Singapore
Vietnam
Southeast Asia
Trainings
Sales
Trending now is customization and personalization in sales. While consumers tend to prefer automation over human contact, they also desire a sales process that views them as a person rather than a target audience. Providing this as well as a well-timed personal touch is key.
Marketing
Marketing is complex and requires a combination of traditional, innovative, and online methods. It is further complicated with the introduction of more variables in the target audience such as the expectations of international clients and consumers.
Customer Service
Big data and personal realtionships combine to provide the perfect personalization of customer and client services as they need help. In the end, customer service relies on front-line personnel to both predict and resolve issues in the most efficient and effective way.
Leadership
Performing environmental analyses, defining objectives, and monitoring results is the expected work of leadership. But before this can happen, it is necessary to build a brand, mission, vision, and values that are compatible in a diverse business culture, whether in local or international settings. Leaders also need to lead by example in work and social ethics.
Francis Hung
Unifying teams to win.
For more than 20 years, Francis Hung has trained employees at nearly 1,000 businesses, 80% of which have been multi-nationals, including names such as Microsoft, Sony, Manulife, BASF, UNESCO, Acer, Intel, Prudential, Shinhanbank, Western Union, Toyota, Lexus, and U.S. Investment Services.
Francis not only motivates staff to maintain a positive work culture, but also links diverse national cultures for optimal efficiency and results.
He advises on sales strategy then trains personnel for point of sale, customer service, and hospitality in order to effectively implement that strategy.
Francis delivers one-off training and continued advisery support as needed. While often conducting trainign in-person, he also hosts live webinars and Internet conferences.
Francis immigrated to the United States as a person with "extraordinary ability" recognized by USCIS as a public speaker, a senior enterprise training specialist, and a business strategy consultant. He was the first Vietnamese to immigrate with this recognition.
He is a frequent guest on Vietnam national television programs and has over 300,000 daily followers gobally.
Introduction to leading sales teams in Vietnam
Sample product of business advisory for foreign offices in Vietnam and Southeaset Asia
Outline
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What is the greatest barrier to business success?
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What is the most valuable skill for the 21st century global manager?
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What is your team's CQ?
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What criteria have you used to select those with overseas assignments?
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Are you capable of re-training your foreign staff to work in their different environment?